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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Mansfield

September 6, 2024

5  out of  5
rating by Regina Mansfield
"State Farm Representatives, made my transition from one company to another smooth/ policy in less then 30 mins Thx"
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M LS

September 5, 2024

5  out of  5
rating by M LS
"Polite and courteous , excellent customer service"
We responded:
"Thank you so much, I am glad we met your customer service expectations. We are always here to help."
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Deborah Daniels

August 26, 2024

5  out of  5
rating by Deborah Daniels
"The State Farm agents have been wonderful to work with in my experience. Dealing with changing car insurance coverage can be so stressful but State Farm made it easy to change. All questions have been answered honestly and I had a lot of questions but absolutely no high pressure to switch."
We responded:
"Thank you, Deborah, for your kind words! We’re so glad your experience with our team has been positive and stress-free. It’s important that all your questions were answered honestly and that you felt no pressure during the process. We’re here to make things as simple as possible for you, and we’re thrilled to know we could do that. If you ever have more questions or need anything else, we’re here to help. Thanks for choosing our State Farm team! – Stephanie "
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Phil Dente

August 19, 2024

5  out of  5
rating by Phil Dente
"Tori was great with Homeowner & vehicle insurance"
We responded:
"Thank you, Phil, for your kind words! We’re thrilled to hear that Tori provided you with excellent service for your homeowner and vehicle insurance. If you ever need anything else or have any questions, don’t hesitate to reach out. We’re here to help! – Stephanie "
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Melissa G

August 17, 2024

5  out of  5
rating by Melissa G
"Had an excellent experience getting renters insurance through Stephanie's office after our previous agent jerked us around. Hillary was extremely responsive. She quickly provided a quote, made requested adjustments to coverage levels, and helped us get the policy in place and documentation we needed. She went above and beyond - even responding to questions over the weekend! I strongly recommend Stephanie Wallace's Agency!"
We responded:
"Thank you so much, Melissa! We’re thrilled to hear that you had an excellent experience with our team. Hillary is truly dedicated, and we’re glad she was able to provide you with responsive and thorough service. We’re proud to have her on our team, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. We’re here for you! – Stephanie "
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Wykisha Moss

August 15, 2024

5  out of  5
rating by Wykisha Moss
"Tori Packard was so amazing, she really helped me by saving almost $100. We talked to one another like we knew each other. I let her know her boss need to use her recording as training. Thank you again Tori for all your help."
We responded:
"Happy that we could help Wykisha! Tori is a hard worker so we are thrilled she was able to benefit you and help you save money! Let us know if there is anything else we can to assist you! - Stephanie"
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Cut Miller

August 15, 2024

5  out of  5
rating by Cut Miller
"Great great for me I give 10 stars, answered every question and wasn’t hard at all to get and much more cheaper for me as well ty ty"
We responded:
"Thank you so much for your enthusiastic review, Cut! We're thrilled to hear that you had such a positive experience with our State Farm team. If you have any more questions or need further assistance, we're just a call or click away. Thank you for choosing us and for your kind words! – Stephanie "
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Angela Yvette Johnson

August 13, 2024

5  out of  5
rating by Angela Yvette Johnson
"I had to take care of everything from another state and the online process was seamless. I submitted everything over a weekend and Hillary called me first thing Monday morning to go over my application. She was very nice & emailed the binder right away."
We responded:
"Thank you for sharing your experience, Angela! We're delighted to hear that our online process was seamless and that Hillary could assist you promptly and efficiently. It's great to know that you received the attentive and quick service we strive to provide, even from another state. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help whenever you need us! – Stephanie "
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Raymond Fisher

August 12, 2024

5  out of  5
rating by Raymond Fisher
"I have had the privilege of collaborating with this esteemed office on multiple occasions, and each experience has been consistently positive. Recently, I had the pleasure of working with Hilary, who graciously assisted me with a landlord policy. Her expertise was evident as she adeptly addressed all my inquiries. As always, it was a delight to interact with Stephanie. Her welcoming demeanor encourages me to seek clarification, and I invariably gain valuable insights from our conversations."
We responded:
"Thank you for sharing your experiences, Raymond! We're pleased to hear that your interactions with Hillary and our team have been consistently positive and helpful. We strive to provide knowledgeable and friendly service to make sure you feel supported and informed. Thank you for choosing to work with us, and we look forward to assisting you again in the future! – Stephanie "
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Derrick Golden

July 30, 2024

5  out of  5
rating by Derrick Golden
"I worked with Hillary Rohrer to obtain renters insurance. She was awesome and provided superior customer service with sound guidance on what amount of insurance I needed based on my feedback. Hillary was very pleasant and accommodating to my concerns and needs. Overall, Stephanie Wallace State Farm was a complete joy to work with from beginning to end. I just cold called their office, and without hesitation they took care of me ASAP! This is why State Farm will always insure me and my family."
We responded:
"Thank you for the kind words, Derrick! We are pleased that Hillary was helpful in your experience with our office! We always try to be as accommodating as possible when it comes to our customers! Thanks again! - Stephanie"
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Taylor Perrault

July 25, 2024

5  out of  5
rating by Taylor Perrault
"Tori made sure that I understood all of the benefits of my home owners policy and worked with me to make sure that I had the best coverage for the best price!"
We responded:
"Thank you for taking the time to leave us a review, Taylor! Coverage without a good understanding of what it benefits is never a good thing. We are happy Tori could alleviate the process and make it easy to grasp! - Stephanie"
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Rachel Swartz

July 25, 2024

5  out of  5
rating by Rachel Swartz
"Stephanie Wallace and everyone in her office are very easy to work with! I would highly recommend them for all insurance needs."
We responded:
"Thank you, Rachel! The team works very hard to ensure it is a positive experience for our customers. Reviews such as yours provide inspiration for our team to work even harder! - Stephanie"
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Stephanie Albacete

July 24, 2024

5  out of  5
rating by Stephanie Albacete
"This team is always on top of things. Sincere in their response to be helpful! They are the best!"
We responded:
"Thank you for your wonderful feedback, Stephanie! We’re delighted you had a great experience with our State Farm team. We aim to provide excellent service, and your words affirm that we're on the right track. If there's anything else you need, please let us know. We're happy to assist you with your insurance needs! – Stephanie""
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Dunn Dunn

July 23, 2024

5  out of  5
rating by Dunn Dunn
"I been dealing with Stephanie and her awesome team for quite a years now.They’ve always went above and beyond keeping in the loop of things pertaining to my account.. Their service is second to none!!"
We responded:
""Thank you for your continued support of our State Farm team, we're delighted to hear that you've had consistently positive experiences with our office. We sincerely appreciate your feedback and support! – Stephanie" "Thank you for your continued support of our State Farm team, Dunn! We're delighted to hear that you've had consistently positive experiences with our office. We sincerely appreciate your feedback and support! – Stephanie" "
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Alicia VanBeverhoudt

July 20, 2024

5  out of  5
rating by Alicia VanBeverhoudt
"Zane Watkins was a God sent! He was friendly, personable, knowledgeable and he felt like an old friend and not a salesman. Thank you Zane for making insurance affordable again!"
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Bone Marrow Soup

July 18, 2024

5  out of  5
rating by Bone Marrow Soup
"Very detailed, patient and informative! Cost savings and an app to manage it all!!! Thanks! Sandra"
We responded:
"Thank you for your feedback, Sandra! We're thrilled you found our services detailed, patient, and informative. We appreciate your kind words and look forward to continuing to provide you with excellent service! – Stephanie!"
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Frederick Steward

July 18, 2024

5  out of  5
rating by Frederick Steward
"Awesome Company"
We responded:
"Thank you for your feedback, Frederick! We're thrilled to hear you think so highly of our company. We strive to provide exceptional service and are glad you had an awesome experience with us. We look forward to continuing to serve you in the future! – Stephanie "
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Lilly Reid

July 17, 2024

5  out of  5
rating by Lilly Reid
"We just signed up for renters insurance. The process was easy. Our questions were answered promptly and clearly, and everyone we dealt with in the office was friendly and knowledgeable."
We responded:
"Thank you for your feedback, Lilly! We're pleased to hear that signing up for renters insurance was a smooth and simple process for you. It's wonderful that your questions were addressed promptly and clearly and that our team's friendly and knowledgeable service met your expectations. We strive to provide an excellent experience for all our customers, and we're glad we could achieve this for you. Thank you for choosing us, and we look forward to continuing to serve you! - Stephanie"
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Stephanie Byrd

July 12, 2024

5  out of  5
rating by Stephanie Byrd
"I always get expedient service with the office staff. They are always courteous."
We responded:
"Thank you for your feedback, Stephanie! We're glad to hear that you consistently receive expedient and courteous service from our office staff. We strive to make sure each interaction is efficient and friendly, and it's wonderful to know our team is meeting your expectations. We appreciate your review and look forward to continuing to provide you with excellent service! – Stephanie "
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Joseph Miele

July 6, 2024

5  out of  5
rating by Joseph Miele
"Stephany Wallace’s employees are super pleasant people to deal with."
We responded:
"Thanks so much for your feedback."
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Matthew Scott

July 5, 2024

5  out of  5
rating by Matthew Scott
"My experience was efficient, easily communicated and promptly dealt with and I was very satisfied"
We responded:
"Thanks Matthew, we are so happy you were pleased with the level of service you received from my office. - Stephanie"
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A J

July 3, 2024

5  out of  5
rating by A J
"Zane was excellent and gave me a great quote. Ty."
We responded:
"Thanks AJ, I am so happy Zane was able to give you the price and service you were seeking."
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Paola Grullon

June 29, 2024

5  out of  5
rating by Paola Grullon
"Hillary was very courteous and professional."
We responded:
"Thanks for your kind words. I am happy to hear that Hillary was able to provide courteous and professional service."
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Algernée Thorne

June 14, 2024

5  out of  5
rating by Algernée Thorne
"Excellent customer service. Crimson Bauer, was friendly, informative and pleasant. Couldn’t ask for anything better than that. The process went smoothly."
We responded:
"Thanks for the awesome review! I was glad to hear that Crimson provided you with good customer service."
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Tarikul Islam

June 11, 2024

5  out of  5
rating by Tarikul Islam
"Monique Pickens was incredibly helpful! She accommodated my schedule and thoroughly explained all of my coverages. I truly appreciate her effort!"
We responded:
"Thanks, Tarikul, we appreciate your wonderful review. I am glad to hear Monique provided excellent customer service."