State Farm® Insurance Agent Stephanie Wallace

"Excellent customer service! Very attentive to our needs. Highly recommend...."

"From the very first day I spoke with a State Farm agent online, I felt truly welcomed. Every interaction has been warm, professional, and respectful. All of my questions were answered with patience and clarity, making the entire process smooth and stress-free. I appreciate the excellent customer service and the genuine care shown by their team. Highly recommended!"

"Stephany Wallace’s employees are super pleasant people to deal with. Always"

"Stephanie Wallace State Farm Insurance company is one that I highly recommend. All agents that helped with our car and renter's insurance were so very personable, knowledgeable, kind, and everything was completed quickly. Plan on using them for a homeowner's policy in the future."

"Hillary and Monique were great!!! Very professional. They both answered all my questions. If you want to speak to a courteous human. Reach out to them they will meet all your insurance needs!! Thanks Ladies!!"

"Tori was great! I highly recommend!"

"Zane Watkins, was very helpful in getting my car and home insured."

"Crimmison was great. Thank you for everything."

"I requested a home insurance quote from State Farm as my previous insurance provider was about to increase my premium. I was contacted by Stephanie Wallace's office and offered a bundle that appeared to be saving me money on both my auto AND my home insurance. There was another close contender, and I was carefully considering if I wanted to give up my Progressive loyalty discount. I finally decided to move forward with State Farm, and everything seemed great. A few weeks later, I received a call asking if my parents lived in my household. I said they lived hours away from me and confirmed they would not be driving my cars. About a week after that, my father called me to tell me he had State Farm mail in my name. I followed up with them to figure out what happened, and it turned out they had put my auto-policy at my parent's address (something I never provided in my request). They later followed up to tell me that my auto premium would be increasing by $360 due to the change of address. When I explained that they had gotten my business through misleading information and that I would have been in a better position if I had taken a different offer, the only suggestion they had was to reduce my coverage. I tried to press them to take responsibility for the next 6-months at least, but they offered no meaningful discounts claiming that they had no options on their end. I did my research and found they they absolutely can create ad-hoc discounts at the agent's discretion as needed, which told me that this was not about their ability but rather about willingness to take responsibility. Considering State Farm's great customer service reputation, I'm surprised at how this was handled. If nothing is done to remedy this before my 6 month policy is complete, I will be looking at least for a different agent - preferably a different insurance company altogether."

"Staff is very professional and very nice. They are prompt and answer all questions with patience and accuracy! Wonderful people to do auto insurance with!! Monique is fabulous! Thanks guys! 😊"

"They made sure I understood their policies and explained them clear and concisely."

"Office manager Tammy responded quickly to my questions. Excellent customer service."

"It was a good service to help with safe driving. State Farm I thank you."

"I recently purchased a Toyota Tacoma and Zane Watkins was amazing throughout the process. Because of the timing it was after hours for Zane, but he stayed in touch with me, knowing that the dealership was funny about the insurance on the vehicle before I could drive off with it. I truly felt like I had a friend during this purchase and he gave good advice"

"I worked directly with Tori... Absolutely a top-tier person. Genuinely looked out for my wife and I and went the extra mile for us. HIGHLY recommend"

"Recently worked with Tori on an out-of-state transfer (renter's, auto) and she was absolutely fantastic! Made the process effortless and walked me through state-by-state differences. Really appreciate making a move from out-of-state easier!"

"How do I begin to start with the amazing service and experience, I have gotten at this office with there staff! I was with progressive over 15 years I stopped in Stephanies office on the way home one day. Zane was the agent who worked with me. He got me double the coverage on my car with a $0 dollar deductible, life insurance, and home insurance for $125 a month! I was paying over $300 with progressive a MONTH! I have no idea how they were able to insurance me for such a deal, but I am not going to question him. THANK YOU THANK YOU THANK YOU! This young man has such a personality and such a pleasure to work with. It truly feels everyone in this office wants to help and educate. I wish I would have come in to see you sooner Mr. Zane and Mrs. Stephanie!"

"Crimson Bauer is the agent I worked with, and she took the time to understand my needs and walked me through all my options without any pressure. She followed up with me and was very patient. Crimson explained everything clearly so I felt confident in my decision. The entire sign-up process was fast, and I had my policy in place within a day. I really appreciated how transparent she was about pricing and coverage. I highly recommend this agency."

"they are very kind and patient with those of us who don't do computers well."

"they are very kind and patient with those of us who don't do computers well."

"Hillary has been so amazing with assisting me with getting coverage. Her and her team are truly amazing."

"Tammy Brown and Monique were very helpful to get my policy changed. The office staff is always very efficient."

"They were a delight to work with, and a huge help in walking me though the whole process of getting insurance on my first house."

"Tammy was very helpful in providing information about discounts for our auto policies and the quotes for the discounts Thank you!"

"Amazing help and knows what you need. Only took 10 mins to get what I needed."