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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Smith

February 11, 2025

5  out of  5
rating by Cynthia Smith
"Great customer service. I switched to State Farm and was nervous about the process. agent was very understanding and professional. Thanks for your help."
We responded:
"Happy to help, Cynthia! Our team always tries to make the insurance process of switching as easy as possible. Let us know if you need anything else! – Stephanie"
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Steve Robinson

February 7, 2025

5  out of  5
rating by Steve Robinson
"The always help you anyway they can to get you the best price for your needs thank all of you that work there in that office for all you do!!!"
We responded:
"Always happy to help, In any way we can! Thank you for leaving our office with a review, Steve! - Stephanie"
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Syreeta Wigginton

February 7, 2025

5  out of  5
rating by Syreeta Wigginton
"Zane is his name!!! He puts the sun in sunshine. He’s such an asset to Stephanie’s team. He’s patient, kind, incredibly helpful, but he will still give it to you straight and educate you on the industry. Paying insurance is always a pain, but it’s more delightful because of Zane."
We responded:
"Thank you, Syreeta! Zane is an asset and always happy to help educate our customers with the insurance process! Happy he could help make the process a pleasant one. - Stephanie"
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Amelia

February 7, 2025

5  out of  5
rating by Amelia
"I want to say thank you again to Stephanie. She was so nice and explained everything so well. The staff overall are very helpful. Definitely recommend!"
We responded:
"We greatly appreciate you taking the time to leave a review, Amelia! We are happy to have been of service. Let us know if there is anything else we can assist with! - Stephanie"
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Alvie Coes

January 28, 2025

5  out of  5
rating by Alvie Coes
"Excellent customer service! Very attentive to our needs. Highly recommend...."
We responded:
" Thank you for the kind words, Alvie! We're so glad to hear you had an excellent experience with our team. Providing attentive service is always our top priority, and we truly appreciate your recommendation. If you ever need anything, don't hesitate to reach out! "
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Amily Chowdhury

January 23, 2025

5  out of  5
rating by Amily Chowdhury
"Process was smooth and fast."
We responded:
"Thank you for your feedback, Amily! We’re thrilled to hear that the process was smooth and fast for you. If you need any further assistance, feel free to reach out. We’re here to help!"
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Dan Ayers

January 15, 2025

5  out of  5
rating by Dan Ayers
"Hillary was great to work with and I would highly recommend her!"
We responded:
"Thank you so much Dan, for the review! We are happy to hear that Hillary was able to assist you."
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Thomas Wahlert

December 19, 2024

5  out of  5
rating by Thomas Wahlert
"Excellent Service and Expertise I recently had the pleasure of working with Stephanie Wallace for my insurance needs, and I couldn't be more satisfied with the experience. She was professional, knowledgeable, and incredibly patient in answering all my questions. Stephanie took the time to understand my unique situation and provided tailored recommendations that made sense for me. Her clear explanations and transparency about the policies gave me confidence in my decisions. Additionally, Stephanie was responsive and quick to address any concerns I had, making the process seamless from start to finish. Whether you're looking for a new policy or need help with an existing one, I highly recommend Stephanie for her outstanding customer service and expertise."
We responded:
"Wow, what an awesome review! Thank you, Thomas. We take pride in helping customers understand their insurance needs and always want to go the extra mile to provide good service. Let us know if there is anything else you need."
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Valerie Williams

December 19, 2024

5  out of  5
rating by Valerie Williams
"I have a friend I was talk to about insurance I told ho high my insurance was she told me about State Farm I think it the best quote."
We responded:
"Happy we could help, Valerie. We appreciate the review, let us know if there is any way we can be of further assistance."
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Clif Cauley

December 19, 2024

5  out of  5
rating by Clif Cauley
"Hillary was great! She was easy to work with, answered all my questions and was very informative. I highly recommend!"
We responded:
"We agree, Hillary is great! Happy to hear she provided quality customer service and was informative. Thank you, Cliff, for the review."
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Keisha Mobley

December 12, 2024

5  out of  5
rating by Keisha Mobley
"Zane was awesome helping with my insurance needs. He has a very pleasant spirit and very knowledgeable about what you need to get you going! I would recommend him highly! He was right to the point with compassion and business thanks Zane you are a true life saver"
We responded:
"Thank you for the kind words, Keisha! We're so glad to hear that Zane was able to assist you with your insurance needs in such a helpful and professional way. Your recommendation means a lot, and we’re grateful for the opportunity to serve you. Thanks again, and we’ll be here if you need anything else!"
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Aparna Tewari

December 12, 2024

5  out of  5
rating by Aparna Tewari
"It was a pleasant experience working with Hillary Rohrer at Stephanie Wallace office of State Farm Insurance. Hillary was very helpful and also saved me $$$ on my policy when I switched from a vendor I had for several years. Recommend calling her and save your hard earned money!!"
We responded:
" Thank you so much for your kind words, Aparna! We're thrilled to hear that you had a positive experience working with Hillary. It's great to know that she was able to help with your coverage. We appreciate your recommendation and look forward to assisting you again soon! "
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April Maynard

December 10, 2024

5  out of  5
rating by April Maynard
"Zane was most wonderful and really made us feel like he wanted to help us not just make a sale. He has a bright future ahead of him I can tell! Thanks again so glad to be with this office!"
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Catherine Slack

December 2, 2024

5  out of  5
rating by Catherine Slack
"I recently had the pleasure of working with Zane Watkins and was blown away by his exceptional service. Zane is incredibly friendly and professional, always going the extra mile to ensure my needs are met. He has a remarkable attention to detail, carefully explaining every aspect of my policy and answering all my questions with patience and clarity. What truly sets Zane apart is his responsiveness. He always replies to my inquiries promptly, making the entire process seamless and stress-free. I highly recommend Zane to anyone seeking a knowledgeable and dedicated insurance agent. He is a true asset to State Farm!"
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Trevor Davison

November 30, 2024

5  out of  5
rating by Trevor Davison
"Crimson was very quick and accurate sending me quotes for my Home, Autos and Umbrella Insurances. They were over$2000 per year less than the company i had been with for 10 years. Then when we went ahead with signing paperwork it was even more efficient and really easy. So glad i have made the change"
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Pamela Macchio

November 21, 2024

1  out of  5
rating by Pamela Macchio
"My policy was written incorrectly using the wrong mileage and the staff was not able to correct it overcharging me"
We responded:
"Pamela, I am so sorry we were not able correct your mileage. I checked your account and the mileage on the original application was correct. When you entered your new mileage at renewal, you input the wrong number which calculated your new premium at a higher amount. Once the policy renews, we are not able to change the mileage until the next renewal. This is unfortunate and again, I apologize."
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Rebecca Kee

November 12, 2024

5  out of  5
rating by Rebecca Kee
"Zane was very helpful in finding coverage I could afford. Very glad I call Stephanie's office."
We responded:
"Thank you for the high praise! We are happy Zane was able to assist you in finding the appropriate coverage. Let us know if there is anything else we can do for you we can help with. - Stephanie"
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Brenda Gagnon

November 8, 2024

5  out of  5
rating by Brenda Gagnon
"Hillary was very nice and explained everything easy that I could understand. Offered a bundle package to me. I have been with State Farm for many years I trust them."
We responded:
"Thank you for your kind words, Brenda! We're so glad Hillary was able to explain everything clearly and provide excellent service. We truly appreciate your continued support and loyalty to State Farm. If you ever need anything, we're here to help! – Stephanie "
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Chantilly Davenport

November 8, 2024

5  out of  5
rating by Chantilly Davenport
"Hilary was very nice and helpful. She got me a bundle deal for a reasonable price! Thanks for all your help."
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Shawna Elander

October 30, 2024

5  out of  5
rating by Shawna Elander
"Professional and efficient!"
We responded:
"Thank you, Shawna! We appreciate the praise and are happy you have had a professional experience with our team! - Stephanie"
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Jake Robertson

October 23, 2024

5  out of  5
rating by Jake Robertson
"Zane helped me out with my policy and got me the best deal. I searched for other policies and the deal I have is perfect and the cheapest price ! Already recommended him to someone. Thanks State Farm 👍🏻👌 sorted my insurance so professional and what an easy process."
We responded:
"It is always lovely to hear quality feedback regarding one of our team members! We are happy that he was able to help you find an affordable price! Let us know if you need anything else from us! - Stephanie"
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Patricia CLARK

October 21, 2024

5  out of  5
rating by Patricia CLARK
"I am very pleased with the way Zane and your team handle transferring our insurance need to State Farm, you all were very professional and handle every aspect of the transfer like professionals..Thank you!!"
We responded:
"Thank you so much for your kind words, Patricia! We're thrilled to hear that Zane and the team could assist you with your insurance needs. It's our goal to provide top-notch service, and we're glad we could meet your expectations. If you ever need anything else, feel free to reach out—we're here for you! – Stephanie "
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dale cleveland

October 17, 2024

5  out of  5
rating by dale cleveland
"Hillary was great, fast and very helpful!"
We responded:
"Thank you, Dale, for the wonderful five-star review! We're so glad to hear that Hillary provided fast and helpful service. We appreciate your feedback and more than happy to assist you with your insurance needs! – Stephanie "
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Edwin James

October 11, 2024

5  out of  5
rating by Edwin James
"Great experience with adding and removing"
We responded:
"Edwin, we appreciate you taking the time to leave us a 5-star review. Thanks for having us as your insurance provider! - Stephanie "
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Renee McDade

October 2, 2024

5  out of  5
rating by Renee McDade
"Excellent and fast service. The people are genuinely loving and caring. Zane and Tori are amazing!!!"
We responded:
"Hearing that Zane and Tori's genuine care and kindness made an impression on you means a lot to me. They're truly outstanding team members of my team. Your positive feedback inspires us to keep up the great work! - Stephanie"